Delivery & Returns – Craft Mart BD

Craft Mart BD delivers fun and creativity across Bangladesh. Below is all the information you need about shipping, charges, timelines, and returns.

Delivery Areas & Charges
Area Delivery Charge Payment Method
Inside Dhaka 70 BDT Cash on Delivery
Outside Dhaka 130 BDT Advance via bKash – 01776939258

Why Advance Payment is Required for Outside Dhaka Orders:

Reduces fake or incomplete orders

Covers courier charges even if the order is not received

Ensures your order is prioritized

Maintains trust and reliability

Courier Partner: Redx – reliable and secure delivery service

Delivery Timeline
Area Estimated Delivery
Inside Dhaka 1–2 days
Outside Dhaka 3–5 days

Note: Delivery may occasionally be delayed due to traffic, weather, or courier logistics. Some orders may also arrive earlier than expected.

Return Policy

We want every purchase to bring satisfaction and confidence.

Accepted Returns:

Wrong product delivered

Missing parts or components

Damaged items

Important Guidelines:

Always inspect your order in front of the delivery person

Do not accept packages with open or damaged boxes

Returns are not accepted for physical damage caused after delivery

Tips for Smooth Delivery

Keep your contact details updated

Check your product carefully at the time of delivery

Keep your bKash transaction receipt handy for outside Dhaka payments