Delivery & Returns – Craft Mart BD
Craft Mart BD delivers fun and creativity across Bangladesh. Below is all the information you need about shipping, charges, timelines, and returns.
Delivery Areas & Charges
Area Delivery Charge Payment Method
Inside Dhaka 70 BDT Cash on Delivery
Outside Dhaka 130 BDT Advance via bKash – 01776939258
Why Advance Payment is Required for Outside Dhaka Orders:
Reduces fake or incomplete orders
Covers courier charges even if the order is not received
Ensures your order is prioritized
Maintains trust and reliability
Courier Partner: Redx – reliable and secure delivery service
Delivery Timeline
Area Estimated Delivery
Inside Dhaka 1–2 days
Outside Dhaka 3–5 days
Note: Delivery may occasionally be delayed due to traffic, weather, or courier logistics. Some orders may also arrive earlier than expected.
Return Policy
We want every purchase to bring satisfaction and confidence.
Accepted Returns:
Wrong product delivered
Missing parts or components
Damaged items
Important Guidelines:
Always inspect your order in front of the delivery person
Do not accept packages with open or damaged boxes
Returns are not accepted for physical damage caused after delivery
Tips for Smooth Delivery
Keep your contact details updated
Check your product carefully at the time of delivery
Keep your bKash transaction receipt handy for outside Dhaka payments
